Terms of service

Last updated: October 2026

Welcome to Easyware. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service. Please read them carefully.

Section 1 - Access and Use

By using our Services, you confirm that you are at least 18 years of age. You are responsible for maintaining the security of your account and all activity that occurs under your account.

Section 2 - Our Products

We have made every effort to accurately represent our products. However, colours or product appearance may differ from how they appear on your screen due to your device settings.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Easyware reserves the right to accept or decline your order at its discretion. Your order is not accepted until we confirm acceptance and process your payment.

Section 4 - Prices and Billing

All prices are shown and charged in Australian dollars (AUD). Prices are subject to change without notice. The price charged will be the price shown at the time the order is placed. We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Shop Pay and PayPal. You agree to provide accurate and complete payment information for all purchases.

Section 5 - Returns and Refunds

Your purchases are subject to our Returns and Refund Policy, which can be found here.

Section 6 - Prohibited Uses

You may only use our Services for lawful purposes. You may not use our Services to transmit harmful, fraudulent or misleading content, or to infringe on the rights of others.

Section 7 - Limitation of Liability

To the fullest extent permitted by law, Easyware shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services. Nothing in these terms excludes or limits our liability where it would be unlawful to do so, and nothing in these terms affects your statutory rights as a consumer.

Section 8 - Governing Law

These terms are governed by the laws of New South Wales, Australia. If you are a consumer, you may bring proceedings in the courts of the Australian state or territory where you live.

Contact Information

Easyware is a trading name of Strategic Ventures BV.
Parklaan 22/12, 2300 Turnhout, Belgium
Company number (Belgium): 1013.907.940
VAT number: BE1013907940
Phone: +61 480 893 016
Email: contact@shopeasyware.com
Monday to Friday: 09:00 to 17:00 (AEDT/AEST)
Saturday and Sunday: closed
We reply within 1 working day.